This e-book gives you the behavioral science-backed strategies to motivate repayment, boost cure rates, and strengthen customer relationships—without increasing call volume.
Your past-due customers want to pay—but stress, avoidance, and mental shortcuts get in the way. Traditional collections tactics ignore these barriers, leading to missed payments, charge-offs, and disengagement.
This e-book gives you the behavioral science-backed strategies to motivate repayment, boost cure rates, and strengthen customer relationships—without increasing call volume.
This e-book gives you the behavioral science-backed strategies to motivate repayment, boost cure rates, and strengthen customer relationships—without increasing call volume.
Inside, you’ll get: