Symend helps top enterprises deliver digital experiences that are hyper-personalized based on the science behind consumer behavior.
*Transparency in Coverage Rules: This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data – www.cigna.com/legal/compliance/machine-readable-files.
We win when we drive growth, deliver value, and achieve results together. We take the initiative and hold ourselves accountable.
We move quickly to deliver work we can all be proud of. We learn from setbacks, celebrate wins, grow with honest feedback, and come back stronger.
We challenge the status quo and adapt when things change. We commit to our decisions and move forward as a team.
Nidha Fuad
Solutions Architect
I joined Symend almost 5 years ago because I loved the idea of using behavioral science to modernize digital collections in a way that's not only effective, but genuinely empathetic. Since then, I've had the chance to grow in ways I truly didn't expect. From taking real ownership on projects, to working through complex client challenges, and constantly learning as the work evolved. One of the biggest reasons I've stayed is the people. I've worked with incredibly smart, supportive coworkers, and I've been lucky to have leaders and mentors who are genuinely forthcoming with their time and knowledge. The kind of people who take you under their wing, guide you through the tough moments, and push you to grow, while still cheering you on the whole way. It's a fast-paced environment where no two days are the same, and there's truly never a dull day (in the best way). I'm proud to be part of a company that's changing the collections space for the better with empathy, science, and a team that makes the journey feel super exciting."
Victor Vanorio
Manager, Customer Success
When I joined Symend, I was excited to be part of a Canadian start-up making a positive impact on people’s lives; a place where I could learn, grow, and contribute meaningfully. Since then, my journey has been full of growth and exploration, from Data Analysis to Client Success. One of the most rewarding experiences was transitioning from Project Management into Customer Success, which challenged me in new ways and allowed me to build deep trust with clients and become their go-to expert within Symend. What truly makes Symend special is the people. I'm surrounded by incredibly smart, dedicated teammates who are always willing to share their knowledge and help each other grow."
Chris Klementis
Manager, Engineering
Symend offers a uniquely stimulating environment where technical challenges, strategic pivots, and rapid growth converge. Navigating shifting priorities while delivering impactful features keeps the work dynamic and engaging. As Symend has matured from a startup to a mid-sized company, I’ve seen both the growing pains and the rewarding milestones firsthand. Surrounded by exceptionally talented and driven colleagues, I’ve had countless opportunities for career development. It’s a fast-moving, ambitious workplace — and the ideal setting for anyone who thrives on innovation and impact."
Because keeping customers is as important as recovering debt.
