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Symend launches an employee learning portal with Absorb Software

Published: November 2020 Author: Symend

As Symend continues to grow, investing in our team's development remains a top priority. We're excited to announce the launch of our new employee learning portal, built in partnership with Absorb Software, a leading learning management system provider based in Calgary.

Why continuous learning matters

In the rapidly evolving world of behavioral science, AI, and customer engagement, continuous learning isn't just a benefit—it's essential. Our team members need access to cutting-edge knowledge and skills to deliver innovative solutions that help our clients and their customers thrive.

Companies that invest in employee learning see 24% higher profit margins and 218% higher income per employee than those that don't prioritize development.

By providing a comprehensive learning platform, we're empowering our team to grow professionally, stay current with industry trends, and continuously improve their skills. This investment in our people directly translates to better outcomes for our clients and their customers.

Why Absorb Software

Choosing the right learning management system was crucial. We selected Absorb Software for several key reasons:

What the portal offers

Our new learning portal provides team members with access to a wide range of development opportunities:

Technical skills development

Courses covering the latest in AI, machine learning, data science, and software development to keep our technical teams at the forefront of innovation.

Behavioral science education

Deep dives into the behavioral economics and psychology principles that underpin our approach to customer engagement.

Leadership and management training

Development programs for current and aspiring leaders to build strong management and mentorship skills.

Industry knowledge

Insights into the industries we serve, including telecommunications, utilities, and financial services, to better understand our clients' challenges.

Professional development

Courses on communication, project management, and other essential professional skills that enhance effectiveness across all roles.

Building a culture of learning

The learning portal is more than just a technology platform—it's a reflection of our commitment to building a culture where continuous growth and development are valued and supported. We believe that investing in our team's learning creates a ripple effect of positive outcomes:

Looking ahead

The launch of our learning portal is just the beginning. We're committed to continuously expanding and improving the platform based on team feedback and emerging learning needs. Our partnership with Absorb Software provides a foundation for sustained investment in our team's development.

As we grow, we'll continue to prioritize learning and development as a core part of what makes Symend a great place to work and a leader in behavioral engagement solutions. We're excited about the opportunities this platform creates for our team and the positive impact it will have on our ability to serve our clients and their customers.

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