Symend to accelerate global expansion by bringing total funding to-date to over US$100 million
Behavioral science and analytics company prepares for imminent global expansion and future additions to its engagement product portfolio to serve the entire customer lifecycle
Symend, a leading Behavioral Engagement Technology company using behavioral science and data-driven insights to help customers resolve past due bills, announced a US$43 million extension following its US$52 million Series B in May 2020. The Series B+ was led by Inovia Capital, with participation from a consortium of investors, bringing Symend's total funding to over US$100 million.
Board Expansion
Symend welcomed two additional board members in 2020: John Connors, Managing Partner at Ignition Partners and former Microsoft executive, and Matthew J. Schiltz, former CEO at Conga and DocuSign. They joined Eric Updyke (CEO at Spirent Communications) and Maor Amar (Managing Partner at Impression Ventures).
Global Expansion
Symend recently opened an Australian office to serve Asia-Pacific and plans expansion into Latin America and Europe/Middle East/Africa. The company serves two-thirds of major North American telecommunications providers and is gaining traction with financial services clients.
Team Growth
Symend grew from 50 employees to over 225 in 2020, with plans to double again in 2021. New senior hires include Corey Scobie (Chief Technology Officer), PehKeong Teh (Chief Product Officer), and Matt LaHood (SVP of Science and Analytics Services).
About Symend
Symend is a leading SaaS company that turns difficult conversations and everyday moments into positive experiences across the entire customer journey. Symend's Behavioral Engagement Technology delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Founded in 2016, Symend is headquartered in Calgary and privately held, with global operations across Canada, the United States and Latin America.
Contact:
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media@symend.com
