5x more conversions, 15% lower attrition, 45% lower call costs
Discover how Symend's collections messaging campaigns—informed by behavioral science—drive higher cure rates and create hyper-personalized customer experiences that deliver measurable results.
Traditional collections strategies rely on volume—more calls, more messages, more pressure. This video demonstrates a different approach: using behavioral science to understand what motivates customers to pay and designing communications that work with human psychology rather than against it.
Organizations using behavioral science-driven collections strategies are seeing dramatic improvements: 5x more conversions, 15% lower customer attrition, and 45% reduction in call-related costs. These results come from understanding and addressing the psychological barriers that prevent payment.
Because keeping customers is as important as recovering debt.
