Combining behavioral science with AI, we help you take engagement further than simple nudges. Symend encourages your customers to make informed decisions and drives them to take action.
With delinquencies on the rise due to inflation and shifting household budgets, utility companies can't afford outdated collection methods.
Symend's AI-Powered Billpay solution helps enterprise-level utility organizations recover more revenue faster by equipping you with the tools needed to scale and continuously optimize customer engagement.
Drive the metrics that matter most: cure rate, time-to-cure, accelerated repayment plans, and lifetime LTV.
Automate collections to reduce call center activity and outsourcing dependencies at every step.
Minimize the rate of past due accounts that reach charge-off status and reduce cost of recovery.
Retain more customers through the debt collection process and maximize their LTV.
Kim Hay | Director, Credit Operations at TELUS"Symend became a critical service for TELUS overnight.
As call volumes skyrocketed and customer uncertainty continued to rise — having Symend as a trusted and reliable vendor was crucial to continue to provide outstanding customer service and build stronger relationships with our customers."
Symend is proven to deliver over 10x ROI. Get your custom report on how we can improve cure rates, LTV, & reduce OpEx with Cure your unique business ready.
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