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I decided to join Symend because I was ready to take the plunge with a (at the time) start-up which has now grown into a midsize company. In the past year, I have worked with very motivated and talented people, made lifelong friends, onboarded our first financial institution and witnessed Symend’s exciting growth. I have learned a lot from our strong and capable leaders who are grounded, and willing to learn and listen. This company has lots of challenging work for those of us who are willing to roll up our sleeves, and a lot of opportunity for career growth."
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Because keeping customers is as important as recovering debt.
Symend delivers hyper-personalized customer engagement that drives repayment and fosters loyalty
Optimize your collection strategy with Symend’s groundbreaking blend of AI and behavioral science. Our debt recovery software adapts to your customers, delivering targeted communications that drive action. Effortlessly achieve higher recovery rates while enhancing customer satisfaction and loyalty. Cut delinquent accounts, not ties.
Our in-depth understanding of customer behaviors and motivations informs effective digital collections strategies, providing personalized journeys that empower your past-due customers to take control of their financial situation. With Symend, you can treat people like people—and increase profits.
We combine AI with behavioral science techniques to design targeted communication journeys that persuade customers to act on past-due balances. 90% of customers engage with Symend’s personalized messaging within the first week.
Our digital debt collection software reduces the need for expensive outbound calls with automated communications—even as delinquencies increase. That way, your team can focus where they’re needed most.
Keep past-due customers engaged and paying with Symend's hyper-personalized digital engagement strategies. Lower credit loss, improve risk models, and unlock new lending and sales opportunities—all while freeing up capital.
With Symend’s proprietary Delinquency Archetypes and Behavioral Engagement Playbooks™, you can engage past-due customers on a human level—boosting your recovery rates and retaining more loyal customers. Ready to see how it works?
I’ve seen customer responses to how we used to do things, and I see better results with a more strategic, customer-centric approach. I honestly believe all companies need to make this shift.”
Ready to leverage the delinquency management strategies of the future with SymendCure? Contact us to see how our digital, science-driven solution can take your debt recovery strategy to the next level.
